This message is for those residents that pay using the annual coupon book. This does not affect anyone already using auto-debit/ACH, their bank's bill pay service, or through PayLease/Zego.
All coupon books were ordered on December 4th, however due to Covid the supplier of the coupon books has had to operate with fewer staff members than needed. In addition, due to both the holidays and Covid affecting the post office, what would normally take 3-5 business days to deliver the mail is now taking 2-3 weeks.
Remember most communities allow until the 15th of the month before a payment is considered late.
If you would like to mail in your payment before you receive a coupon book you can mail it to the bank:
{Name of your community}
c/o The Avalon Management Group
PO Box 52982
Phoenix, AZ 85072-2982
You may also mail it to our corporate headquarters:
{Name of your community}
31608 Railroad Canyon Road
Canyon Lake, CA. 92587
You can drop off your payment.
You may also drop it off in the drop boxes located at our Canyon Lake, Temecula, or Oceanside office.
Pay Online.
You may also sign up to pay online by clicking the “My Account” Icon, then Log On, then Login. Please be aware that before you can sign up for automatic payment, your account must have a zero balance. Please make any balance due payments by check, and then come back and sign up for auto-draft. You can make a one-time payment online, but there are small fees charged by the third party provider that processes credit and debit cards for the Association.
We apologize for any inconvenience this may have caused, and we appreciate your understanding while we all deal with the effects of Covid 19.
Very truly yours,
Avalon Management, as Agent for Association
All coupon books were ordered on December 4th, however due to Covid the supplier of the coupon books has had to operate with fewer staff members than needed. In addition, due to both the holidays and Covid affecting the post office, what would normally take 3-5 business days to deliver the mail is now taking 2-3 weeks.
Remember most communities allow until the 15th of the month before a payment is considered late.
If you would like to mail in your payment before you receive a coupon book you can mail it to the bank:
{Name of your community}
c/o The Avalon Management Group
PO Box 52982
Phoenix, AZ 85072-2982
You may also mail it to our corporate headquarters:
{Name of your community}
31608 Railroad Canyon Road
Canyon Lake, CA. 92587
You can drop off your payment.
You may also drop it off in the drop boxes located at our Canyon Lake, Temecula, or Oceanside office.
Pay Online.
You may also sign up to pay online by clicking the “My Account” Icon, then Log On, then Login. Please be aware that before you can sign up for automatic payment, your account must have a zero balance. Please make any balance due payments by check, and then come back and sign up for auto-draft. You can make a one-time payment online, but there are small fees charged by the third party provider that processes credit and debit cards for the Association.
We apologize for any inconvenience this may have caused, and we appreciate your understanding while we all deal with the effects of Covid 19.
Very truly yours,
Avalon Management, as Agent for Association
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